Monday, April 9, 2012

How To Catch A Liar, Part 1/ Thermotron Training-4- Field service engineer




Thermotron has a long history of embracing this management approach.

Starting with "i didn't want-2-lie but they told me 2"

Ending with " Let me talk to the customer (co-worker) i can get-close and convince them because it dosen't matter what you say or do 2 anyone so long as you get away with it and blame it on some one else..


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