Wednesday, February 4, 2009

What have U heard about thermotron ?











Originally posted by hvacpope


how long have you been with thermotron?

I hear lots of bad things about them, do you work from home?

I haven't been here very long at all.

Though I am by no means a seasoned veteran, I am a bit surprised that you hear lots of bad things about Thermotron.





What are some of the things that you hear? (Please don't take this as me trying to discredit your statement, because that is certainly not my intention).

I know one thing that we do have problems with at times is finding enough qualified service technicians to give the customers the appropriate ammount of attention. Please feel free to share publicly or privately. I'm open to any and all feedback


19 " 'Keep my decrees.
" 'Do not mate different kinds of animals.
" 'Do not plant your field with two kinds of seed.
" 'Do not wear clothing woven of two kinds of material.





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#15 12-15-2006, 09:47 PM
hvacpope
Professional Member Join Date: Apr 2005
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I hear management likes the "work from home concept", they give you a fax machine and set you up with accounts the main problems are lack of support and most of the time you don’t make the 40 hours, at some point there was a woman running the show and she didn’t know much about anything but screwing with techs pay,are you a tech-salesman?, I met an ex-thermotron tech through RSES and he hated them with passion.
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#16 12-16-2006, 10:44 AM
Diceman
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Didn't the Terminator come back in time using a Thermotron?

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#17 12-18-2006, 09:02 AM
thermotron1
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Quote:
Originally posted by Diceman
Didn't the Terminator come back in time using a Thermotron?


Although we are able to simulate temperature extremes, humidity, altitudes, even vibrations....unfortunately we have yet to master any sort of time travel. we do have an entire department dedicated to alien communication though.


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#18 12-18-2006, 05:53 PM
Diceman
Professional Member Join Date: Feb 2001
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If I install a Thermotron in my house, will I be able to communicate with my long, lost alien relatives??
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#19 12-18-2006, 06:19 PM
bigbird
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You been communacating with them for years.


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#20 12-18-2006, 06:28 PM
Diceman
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True....
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#21 12-18-2006, 06:44 PM
razorback
Professional Member Join Date: Jan 2006
Location: Indiana
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Welcome to the site Bob. I worked on a Thermotron mini-max unit last winter. Had to replace the second stage compressor. Nice units. They will get your beer cold in a hurry.


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#22 12-18-2006, 07:34 PM
valdelocc
Regular Member Join Date: Nov 2004
Location: Rochester NY
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Thermotron sucks


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#23 12-19-2006, 08:45 AM
Paul Pippin
Professional Member Join Date: Sep 2002
Posts: 367

Bob have a couple of questions. I noticed that you said they were always looking for technicians. When I was at the school they were trying to hire almost everyone who went through the class. Which considering that most of us had paid to attend the class I felt it was in very bad taste. Also do they still have their stance that they will not sell parts or anything to contractors because they are competition? I am just curious.


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#24 12-26-2006, 10:32 AM
thermotron1
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Quote:
Originally Posted by ;1310296
Bob have a couple of questions. I noticed that you said they were always looking for technicians. When I was at the school they were trying to hire almost everyone who went through the class. Which considering that most of us had paid to attend the class I felt it was in very bad taste. Also do they still have their stance that they will not sell parts or anything to contractors because they are competition? I am just curious.

Paul, I apologize that I have not responded to your questions/concerns previously. I understand your concern regarding everyone in the service training course that we provided being approached about possible employment. Do you remember exactly how long ago that was? It is true, due to the nature of our equipment and the complexity of the position we are always looking for technicians. However, I as well would not necessarily agree with said recruiting practice. I do know that we have made numerous changes to policy and methods of recruiting technicians and I apologize if you were offended by the events that transpired at the training session.

Moving on, I'm not 100% certain, but fairly sure that you are correct in Thermotron's stance to not sell parts or anything to contractors. Although it is a bit more involved than just the creation of competition. (admittedly it is part of the reason though). You have to understand that our equipment is involved in a very small 'niche' market and it is difficult to stay on top. It is not solely that we don't want others to service our equipment, but sometimes there are new parts, etc... that are invented to help acheive different properties. Many of those parts are fabricated right here in our factory, and well if the wrong people get their hands on them...well I'm sure you get the picture. if you have any other questions please feel free to e-mail me.

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